FAQ

Here you’ll find answers to frequently asked questions, sorted by topic.

Benefits Plateform

Swibeco, “The Swiss Benefits Company”, is a web and mobile platform which aggregates discounts and benefits that our clients offer to their employees. It is designed to facilitate gratification and tax free rewards within Swiss companies towards their employees. In addition, we help our clients to strengthen the employer brand, the purchasing power of their employees as well as the local trade.

  • Companies become Swibeco clients by paying a membership fee, the price depends on the number of employees.
  • Only registered employees will be taken into consideration for the annual invoicing.
  • Each company can designate one or more administrators of the platform.
  • A user-friendly interface allows the customisation of the Swibeco platform, including logo, images and colours of the client’s brand.
  • Administrators can easily invite and update all of their employees.
  • Upon receipt of the invitation, the employees must complete their own profile. They will then have direct access to all benefits and discounts found in the deals categories of the platorm.

Swibeco has clients (companies) everywhere in Switzerland and in all industries. They all have in common the desire to compose their compensation packages in an innovative way as well as to motivate and retain their best employees.

Swibeco partners are Swiss companies that offer products and/or services to the users of the Swibeco platform (B2C). They want to develop alternative distribution options that don’t cannibalise their existing sales channels. In order to do this, they offer competitive deals to the employees of Swibeco’s client companies.

Benefits and discounts that make a difference

We pledge to provide customised and significant benefits. In addition, employees of  client companies’ are constantly encouraged to suggest deals and benefits they would like to have on the platform.

Best possible discounts
Swibeco is negotiating benefits that are normally only reserved for large groups or B2B businesses and are not available to the public. The Swiss Benefits Company offers savings up to 20% on the long term offers and up to 70% on the Flash offers!

Easy to use rewards
Swibeco allows above all the HR managers to put innovation in the compensation package and to improve the employees’ recognition, not only through salary increase. The benefits platform allows the coaching of employees in a simple way by encouraging them with concrete rewards, adapted to their desires. The ease of use can be summarized in 4 areas:

  • Ergonomic and “user friendly” platform
  • Integration via an API in the clients’ information system (e.g. Intranet)
  • Custom URL
  • Mobile applications (Android and IOS)

A customisable benefits management platform
The clients have access to their own benefits program through a “white-label” platform, tailored to their corporate identity (logo, colours, messages, etc.) in order to manage the deals and present themselves to their employees.

Lunch Card

The first meal voucher in card format, the Swibeco Lunch Card allows you to offer employees additional tax-exempt purchasing power to spend on food. Easy to set up, the Swibeco Lunch Card is a simple and modern alternative to paper-based meal vouchers.

The Swibeco Lunch Card is accepted in all Swiss restaurants, bakeries, delicatessens, canteens and fast food outlets (i.e. more than 35,000 establishments) provided that they accept Visa cards, which is generally the case. It is accepted as a payment method for food and meal expenses only.

As employer, you determine the monthly amount transferred to the Swibeco Lunch Card on the basis of your remuneration policy.

Yes, absolutely. Employees can receive meal vouchers for days when they are not reimbursed by an expense claim.

The Swibeco Lunch Card is aimed at all types of businesses, regardless of legal structure (company, administration, association, foundation), size (starting with one employee), structure (one centralised site or multiple sites) or location (city or countryside).

The monthly amount completely exempt of charges and taxes is CHF 180, i.e. CHF 2,160 per year.

Upon receipt of a salary statement, any employee can benefit from the Swibeco Lunch Card, whether they work on a full-time, part-time or seasonal basis. As employer, you determine whether to allocate the Swibeco Lunch Card on the basis of your remuneration policy.

As employer, you determine the value of meal voucher payments to your employees. You may opt to vary amounts between employees and calculate them based on working hours and position within the company.

If the meal voucher payments to the Swibeco Lunch Card do not exceed the CHF 180 limit per employee, per month, tick box G only on the salary statement.
If the value of the meal vouchers exceeds the CHF 180 limit, simply add the difference to the salary declared under figure 1 on the salary statement.

The Swibeco Lunch Card is valid for three years. After three years, it will be automatically renewed unless otherwise requested by yourself.

Our contracts require no long-term commitment. You can terminate your Swibeco Lunch Card meal voucher orders at any time.

As employer, you determine the frequency of meal voucher payments to Swibeco Lunch Cards (monthly, quarterly, etc.).

The administrative burden is negligible. Once you have signed your contract, we will set up your management and order extranet. This makes payments to your employees’ Swibeco Lunch Cards as easy as a bank transfer.
Following the first order, your employees’ cards will be delivered directly to their home addresses. No handling or distribution is required unlike with paper-based meal vouchers.

Contactless cards are very common in Switzerland and belong to the latest generation of bank cards. Unlike old generations of cards, you are not required to insert your card into the terminal or enter your PIN. This enables quick payments of amounts under CHF 40 at tills, in food stores or in restaurants equipped with a compatible payment terminal. This feature is symbolised by the icon on the card and terminal.

In this case, you stop the contribution to your employee’s meal expenses. You have the following options: A. Cancel the card immediately in your extranet, the balance of the card will then be credited to you. B. Continue to finance the costs of the card for the period of your choice so that your employee can use the amounts paid before his/her departure, until the balance is fully used and taking into account the validity of the card (3 years).

Cornèrcard is the Swibeco partner, responsible for the set-up and management of the Swibeco Lunch Cards.

To ensure that the supermarkets and restaurants that accept the Swibeco Lunch Card are reimbursed for your employees’ transactions, the equivalent value of your meal voucher payments must be pre-paid into a blocked account. Under no circumstances will BenefitsForYou have access to these funds. This is a guarantee for all Swibeco Lunch Card stakeholders (company, employee, acceptance network).

The employee beneficiary can block the card (protected by a PIN code) via our smartphone app, their extranet account or by contacting our user call centre operated by our partner Cornèrcard (open 24/7 in English, French, German and Italian – CHF 1.40 per minute) at 091 800 41 41.

You can also block the card via your own customer extranet.

The Swibeco Lunch Card no longer works once blocked, ensuring the balance remains intact. Depending on the reason for blocking the card, the process can be reversed by our customer service (e.g. if the card is found) or a new card will automatically sent to your employee’s home address (if card permanently blocked). In the event that a new Swibeco Lunch Card is ordered, your company will be billed in accordance with the contractual terms and conditions agreed between Swibeco and your company.

Swipoints

Swipoints can be used as a payment method for purchases on the Swibeco platform. Value: CHF 1.- = 10 Swipoints. Swipoints are either offered by employers as rewards or gifts to their employees or received as immediate cashback. These 100% tax-free points can be used to pay for a wide range of benefits, according to the needs and desires of each individual. If the balance of Swipoints is insufficient for a purchase on the Swibeco platform, the standard payment methods (Visa, Mastercard and Twint) can be used in addition to Swipoints. IMPORTANT: it is not necessary to have a Swipoints credit to pay for transactions on the Swibeco platform.

Either your RH department orders Swipoints on the Swibeco platform and offers them to employees for specific events (Christmas, birthday, incentive, etc), or you receive them as Immediate Cashback.

All purchases made directly on the Swibeco platform can be paid – totally or partially – with Swipoints. Deals that can be purchased with points are marked with a blue Swipoints icon.

Swipoints will be credited to your Swibeco account for as long as the employment relationship with your employer lasts. They have no expiry date. However, if you decide to leave your employer, we recommend that you use up all your Swipoints before the end of your contractual relationship. After this date, Swipoints can no longer be used and will be transferred to your employer.

Cashback

Immediate cashback is instant credit you get when you buy a voucher for some brands on Swibeco. Once you have your cashback, you can use it right away to pay for your next purchases on the platform.

  1. Buy a voucher on Swibeco.
  2. Receive immediate cashback after your purchase in the form of credit to your Swibeco account.
  3. Use your immediate cashback for your next buy with us! Redeemable for any offers you pay for on the Swibeco platform.

  1. Your immediate cashback is flexible, meaning it’s applicable across all partner brands you can purchase on the Swibeco platform.
  2. It’s immediate – no additional steps required from you after your purchase!

The following brands are concerned: Coop, Microspot, Interdiscount, Coop Vitality, Coop Pronto, Fust, Lumimart, Livique, Import Parfumerie, Jumbo, Christ and Ticketcorner.

  1. I regularly or occasionally buy vouchers that are now changing to immediate cashback (Coop Group): It’s another way to save: Instead of buying a voucher with a discount applied directly to it, you get your discount in the form of credit in Swipoints*. This cashback can be cumulated and used immediately on all offers that you pay directly on the Swibeco platform.
  2. I buy from time-to-time vouchers that are now changing to immediate cashback (Coop Group) as well as some others that don’t: For other brands, everything remains unchanged except for: Coop, Microspot, Interdiscount, Coop Vitality, Coop Pronto, Fust, Lumimart, Livique, Import Parfumerie, Jumbo and Christ.
    It’s another way to save: Instead of buying a voucher with a discount applied directly to it, you get your discount in the form of credit in Swipoints* after your order. This cashback can be cumulated and used immediately on all offers that you pay directly on the Swibeco platform.
  3. I do not buy vouchers from brands that are now changing to immediate cashback: No changes are applicable to your experience

That’s normal but this was before the immediate cashback from Swibeco. This saving method is instant and can be used flexibly on the Swibeco platform.

Immediate cashback cannot be withdrawn but used flexibly on all deals from Swibeco partner brands except on discount codes.

It doesn’t change anything if you buy from partner brands that do not offer immediate cashback. Nevertheless, if you buy vouchers with immediate cashback, you will get your discount immediately in the form of Swipoints* after your first order instead of having it directly applied to it.

Immediate Cashback has been introduced to make it possible for you to enjoy discounts at new partner brands that would not have been possible to access otherwise.

No, there is no limit.

Immediate cashback can be used within 2 years after receiving it.

Yes, you can use your immediate cashback on all products you can purchase on the platform except on discount codes.

Your Cashback is credited in the form of Swipoints* immediately after your order. You can use it straight away on your next purchase.

You can find your Swipoints* balance in your Swipoints History, which can be accessed through your Swibeco profile clicking on the top right.

While at checkout, you can a) use the whole amount of Swipoints* to pay your purchase or b) choose the amount of Swipoints you would like to pay your purchase with and pay the rest by credit card or twint if desired.

When purchasing from brands that have the cashback option on Swibeco, the cashback will be paid out automatically and immediately after your purchase. No further actions are necessary.

Cashback is only accessible to Plus Users of the platform. If you want to enjoy the Swibeco platform to its fullest, you can update to the Plus version here.